Reliant Family Psychiatry (“we”, “us”) respects your privacy. This policy explains how information is handled when you use this website, including our online booking and contact forms.
Information you provide
When you request an appointment or contact us, you may provide details such as your name, date of birth, phone number, email address, insurance information (including images of insurance cards) and the reason for your visit. We use this information only to respond to you, schedule and deliver care, verify insurance and handle billing.
Protected health information
Health information you share with us as a patient is protected health information under the Health Insurance Portability and Accountability Act (HIPAA). How we may use and disclose it, and your rights over it, are described in our Notice of Privacy Practices, which is set out below and is also available at our office on request.
Information collected automatically
Like most websites, this site may use cookies and similar technologies, and may record standard technical information such as browser type, device and pages visited, to keep the site working and to understand how it is used.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate the practice and this website under appropriate agreements, or where the law requires it.
Security
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No method of transmission over the internet is completely secure. Please do not send urgent or highly sensitive medical information by unencrypted email.
Notice of Privacy Practices
Our HIPAA Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to it. To request a copy, or if you have questions about your privacy rights, please contact our office.
Contact us
Reliant Family Psychiatry
1801 S Carrier Pkwy, Grand Prairie, TX 75051
Phone: (972) 433-0088
If you are in crisis, call or text 988 or call 911.