Patient Resources

Helpful Information for
Your Care at Reliant

From scheduling and insurance to referrals, office
information, and crisis resources, find the information
you need before and between appointments.

Smiling patient at Reliant Family Psychiatry

Patient Portal

Smiling patient at Reliant Family Psychiatry

Your Care, All in One Place

Access your patient portal to securely manage your information
and stay connected to your care.

Scheduling & Appointment Types

We offer both in-person appointments at our Grand Prairie office and virtual visits through Telehealth, giving you flexibility
in how you receive care. New patients can typically be seen within a week, and walk-ins are welcome.

To schedule an appointment, call (972) 433-0088.

Patient Forms

Person holding a clipboard with a medical form while another person fills it out with a pen

Complete your patient forms online before your
appointment to help us prepare for your visit and
make the check-in process easier.

Person holding a clipboard with a medical form while another person fills it out with a pen

Cancellation Policy

Reliant Family Psychiatry logo

We require 24 hours' notice for appointment cancellations.
A $75 cancellation fee applies to missed appointments and
appointments cancelled with less than 24 hours' notice.

Insurance, Payment & Financing

Reliant Family Psychiatry is in-network with a majority of insurance plans, including Medicare and most major commercial health insurance plans.

Accepted Plans May Include:

Aetna logo
BlueCross BlueShield of Texas logo with blue cross and shield emblems
Cigna logo
United Healthcare logo
Optum logo
Humana insurance logo
Medicare logo with text 'Health & Human Services USA'
Older patient with white hair speaking with a healthcare provider holding a tablet during a consultation

Refer a Patient

Connect Your Patients
With Psychiatric Care

Older patient with white hair speaking with a healthcare provider holding a tablet during a consultation
Healthcare providers can refer patients to Reliant Family Psychiatry for comprehensive psychiatric evaluation, treatment, and ongoing care. We work with patients across a range of mental health needs and offer both in-person and Telehealth appointments.

Visit Us

We offer in-person appointments at our Grand Prairie office as well as Telehealth visits. New patient appointments are typically available within a week.

Hours:

Monday–Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed

Modern waiting room with gray walls, black leather sofa, potted plants in white shelves, and blue frozen waterfall artwork

Mental Health &
Crisis Resources

If you or someone you know is experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

For immediate mental health support, the following resources are available:

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988 Suicide & Crisis Lifeline

Call or text 988 for free, confidential crisis support, available 24 hours a day, 7 days a week.
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Crisis Text Line

Text HOME to 741741 to connect with a trained crisis counselor.
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National Domestic Violence Hotline

Call 800-799-SAFE (7233) or visit the National Domestic Violence Hotline for confidential support and resources related to domestic violence.
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The Trevor Project

Provides crisis intervention and suicide prevention support for LGBTQ+ young people. Call 866-488-7386, text START to 678-678, or access online crisis support.
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Trans Lifeline

Provides peer support for transgender and questioning people. Call 877-565-8860 in the U.S. or 877-330-6366 in Canada.
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NAMI HelpLine

The National Alliance on Mental Illness provides information, support, and resources for people affected by mental health conditions and their families. Call 800-950-NAMI (6264).
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RAINN National Sexual Assault Hotline

Call 800-656-HOPE (4673) or access RAINN’s online support and resources for confidential help related to sexual assault.
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Veterans Crisis Line

Veterans, service members, National Guard and Reserve members, and their loved ones can call 988 and press 1, text 838255, or access online support.
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Eating Disorder Support

For information, support, and resources related to eating disorders, contact the National Alliance for Eating Disorders Helpline at 866-662-1235.

If you are in immediate danger or experiencing a medical emergency, call 911 or go to the nearest emergency department.

Schedule Your
Psychiatric Consultation
in Grand Prairie, TX

Your path to lasting wellness starts here because true healing looks
different for everyone.